marithenqora - Innovative Financial Solutions for Business Growth

Information We Collect

marithenqora collects information to provide better services to our users and improve our financial innovation platform. We collect information in several ways when you interact with our services.

Personal Information You Provide

Contact information including name, email address, phone number, and mailing address

Account credentials and profile information when you create an account

Financial information relevant to our services, processed in compliance with Canadian financial regulations

Communication preferences and feedback you provide through our platform

Professional information and business details when relevant to our services

Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and how you interact with our services. This includes IP addresses, browser information, device identifiers, and usage patterns that help us understand how our services are being used.

How We Use Your Information

We use the information we collect to operate, maintain, and improve our financial innovation platform while ensuring compliance with Canadian privacy laws and regulations.

Provide and maintain our financial services and platform functionality

Process transactions and manage your account securely

Communicate with you about services, updates, and important notices

Improve our services through analysis and research

Ensure platform security and prevent fraud or unauthorized access

Comply with legal obligations under Canadian financial regulations

We will never sell your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our services in accordance with this privacy policy.

Information Sharing and Disclosure

marithenqora may share your information in limited circumstances to provide our services effectively while maintaining your privacy and complying with Canadian regulations.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform. These providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, legal processes, or regulatory requirements. We will notify you of such requests unless prohibited by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access: You can request to know what personal information we have about you

Correction: You can request corrections to inaccurate or incomplete information

Deletion: You can request deletion of your personal information, subject to legal and business requirements

Portability: You can request a copy of your information in a commonly used format

Withdrawal of Consent: You can withdraw consent for certain uses of your information

Complaint: You can file a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by Canadian privacy law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. We employ secure servers, firewalls, and access controls to protect your information. Regular security audits and updates ensure our systems remain protected against emerging threats.

Administrative Safeguards

Access to your personal information is restricted to authorized personnel who need it to provide services. All staff receive privacy training and are bound by confidentiality agreements. We maintain detailed access logs and regularly review permissions.

Physical Safeguards

Our data centers and offices implement physical security measures including controlled access, surveillance systems, and secure disposal of physical documents containing personal information.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

Account information is retained while your account is active and for seven years after closure for regulatory compliance

Transaction records are maintained according to Canadian financial record-keeping requirements

Marketing communications data is retained until you unsubscribe or for two years of inactivity

Technical logs and analytics data are typically retained for one year unless required longer for security purposes

Support communications are retained for three years to maintain service quality

When information is no longer needed, we securely delete or anonymize it using industry-standard methods. Some information may be retained in anonymized form for statistical and analytical purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services.

Types of Cookies We Use

Essential cookies required for platform functionality and security

Performance cookies that help us understand how you use our services

Functional cookies that remember your preferences and settings

Analytics cookies that provide insights into user behavior and platform performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. We provide cookie preference settings within your account to give you more control over non-essential cookies.

International Data Transfers

While marithenqora operates primarily in Canada, some of our service providers may be located outside Canada. When we transfer personal information internationally, we ensure appropriate safeguards are in place.

All international transfers comply with Canadian privacy laws and include contractual protections to ensure your information receives equivalent protection regardless of location.

We regularly review our international service providers to ensure they maintain adequate privacy protections and comply with applicable data protection regulations in their jurisdictions.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through appropriate channels.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated. Continued use of our services after policy changes constitutes acceptance of the updated terms.

For material changes that significantly affect how we use your personal information, we will seek your explicit consent before implementing such changes.

Privacy Policy